Payments and order cancellation
We accept the following payment methods:
- Bank transfer
- Online payments with bank cards: VISA, VISA Electron, VPay, Mastercard, Maestro, JCB
Order cancellation and refund
We value our clients and the choices they make. That's why we have a clear Refund Policy. If you have purchased data from our specs database but decided for whatever reason that you do not need it, you can get a refund:
- You can get a Full Refund if you have already paid but haven't downloaded any data yet.
- You can get a Partial Refund - available when the subscription gets cancelled within 14 days from the initial purchase contract, which already downloaded data. In this case you can get up to 10% of the money paid, which is equal to the updates left from the subscription.