Payments and order cancellation

Payment methods

We accept the following payment methods:

  • Bank transfer
  • PayPal
  • Paysera
  • Online payments with bank cards: VISA, VISA Electron, VPay, Mastercard, Maestro, JCB
  • ePay.bg
  • Bancontact

Order cancellation and refund

We value our clients and the choices they make. That's why we have a clear Refund Policy. If you have purchased data from our specs database but decided for whatever reason that you do not need it, you can get a refund:

  • You can get a Full Refund if you have already paid but haven't downloaded any data yet, within 14 days from the initial purchase contract.
  • You can get a Partial Refund - available when the subscription gets cancelled within 14 days from the initial purchase contract, which already downloaded data. In this case you can get up to 10% of the money paid, which is equal to the updates left from the subscription.

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